New Request Submission Guidelines

Dear Applicant,

Thank you for your interest in net metering connection. To get started, please follow the steps below.

Review Required Documents

Net Metering Application Journey:

Pre- Qualification Steps:

Once you reviewed all required documents, submit the application form to receive an auto generated Provisional ID which you can use for your case tracking.

1. Under review: Your request is under consideration.


2. Hold: A case can be put on hold due to incomplete information\ documentation.


3. Rejected: A request may be rejected if the required information/document(s) are not provided within stipulated period.


4. Accepted / Qualified: Once request is approved, a qualified Case ID will be SMSed to your registered mobile number.

Post- Qualification Steps:

1. Survey Assignment: Once your Case ID is qualified, KE will arrange a survey and send the details to your registered mobile number and email.


2. Hold after Survey: A case can be put on hold due to discrepancy in physical on-site survey.


3. Rejected after Survey: Your request may be rejected if the required clearance is not provided within stipulated period.


4. Estimate Issuance: After clearance of survey, estimate with 30 Days validity is generated, which can be paid into designated bank branches or online.


5. Payment Confirmation: Once your payment is received and confirmed, an acknowledgement will be sent to your registered number/email address.


6. Estimate Expired: Once the estimate is issued, it must be paid before the validity date expires. If the validity period passes, you will need to submit a new request.


7. Material Issuance: After estimate payment material will be issued for programming.


8. Net Metering Execution & Activation: After issuing and programming a bi-directional meter, it will be installed at your location.


9. Tariff Conversion: Once meter Installed on site, your billing tariff will be changed to Distributed Generation and after that you will be availing net metering benefit on your billing.

NOTE

• All correspondence will be done on given contact numbers and email addresses.
• Consumer Portal link and Login credentials will be shared on email & SMS for case tracking which will be used to track entire journey.
• Document requirements are subject to change. K- Electric reserves the right to request additional information or documents from the applicant, if required in alignment with regulator.
• Required Documents can be uploaded within 07 working days on consumer portal using the provided link and user credentials
• Corrections/amendments on any property/legal document must be validated by concerned authorities/agencies
• All Undertakings will be on a Rs. 50 stamp paper and duly attested by Notary Public. All undertaking pages should be attested.